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Machine Servicing

The Methods’ National Service Desk is available from the following hours:

7:30 am ET (4:30 am PT) to 8 pm ET (5 pm PT)

Working outside those hours? Call the national desk number for LIVE 24/7 support from a U.S.-based agent call center.

A technician working on a machine

When Methods’ machines hit the dock in Puerto Rico, they get unloaded and set up typically that day. [Our sales engineer] has been there 100 percent of the time to make sure that happens because he knows how important it is to have that support.

Guy Dodds | Head of Business Development | Global-Tek Manufacturing LLC

Unparalleled Machine Service & Support

Our factory-trained engineers are committed to providing exceptional service for manufacturers. Whether you need installation, preventative maintenance, spindle repair, or other CNC service and support, we have the time-tested, industry-trusted experts to keep your machines running.

Fast Response Times

When your machine goes down at 4:45 on a Friday, we’ll be there. When you need after-hours testing to get you ready for the morning shift, we’ll be there. If you need a machine tool installed or an automation cell integrated in record time, we’ll be there. Our seasoned CNC technicians are stationed at regional offices throughout North America, so no matter where you are, what you need, or when you need it, we’ll be there.

Working outside the hours of your local Methods office? Working third shift? We offer 24/7 LIVE technical support through a U.S.-based agent call center.

Find a Representative Near You 

Building Customers for Life

We don’t just sell CNC machines. We put decades of hands-on machining expertise to use, creating machining processes that reduce downtime, increase long-term throughput, and help you reach your goals.

Part of our value is in our name — it’s our methods, ways, and means that separate us from the rest. That’s why our nationwide machine service team is dedicated to solving your machining problems and making continuous improvements to your machining solutions. No matter what it takes, we will always make it right.

Submit Your Service Request

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